Questrade Inc., headquartered in Toronto, provides Canadians with high-speed, direct access trading to the U.S. and Canadian stock and options markets as well as forex trading. Since its inception in 1999, Questrade has demonstrated its competitive leadership with a combination of outstanding service, advanced technology and competitive pricing structures. Visit our website at www.questrade.com
Job Summary:
Reporting to Manager of Brokerage Technology, the Senior Analyst is part of a team responsible for Questrade Trading platforms. The Senior Analyst provides expert support to Development, Information Technology, Trading, Back Office & Compliance departments. Responsibilities include working closely with external vendors, trading venues and internal departments (Development & IT) for a variety of functions including quality assurance role for upgrades & maintenance cycles and for new implementations. Day to day responsibilities include monitoring trading, data interfaces and front end servers, critical start & end of day processes and providing on-demand support to internal trading departments.
The successful incumbent is able to effectively merge trading with technological knowledge and skills obtained through years of relevant industry experience in a senior level role.
Job Responsibilities:
· Daily, ensure applications are functioning as expected: connected to exchanges, orders are working correctly, and accurate market data is being received
· Using a variety of tools and methods, monitor trading & market data gateways and front-end servers
· Conduct investigations with routing and executing venues during outages affecting electronic trading
· Troubleshoot and correct technology issues at the application & connectivity level
· Troubleshoot FIX messages affecting connectivity, routing or order flow
· Quickly identify hardware, operating system and networking issues; escalate to the Information Technology Group for resolution
· Complete detailed and accurate Incident Reports for outages affecting production systems
· Participate in process improvements and modifications to existing systems
· Provide timely updates via regular meetings and electronic reports. Lead discussions as subject matter expert
· Keep up to date on industry developments and bring relevant issues to the attention of others
· Participate and in some cases lead the Quality Assurance and User Acceptance Testing for upgrades and new releases
· Create, evaluate and execute functional QA test script(s) for new trading enhancements, upgrades and/or regulatory changes
· Create and maintain accurate technical documents for Operational Manuals used various support groups
Required Qualifications:
· 5 plus years in the investment industry, including experience with direct access, retail and equities and options operations
· Experience with equities based electronic trading systems, retail trading systems including client configuration tools and certification testing.
· In depth understanding of FIX protocol including message constructs and FIX tags, ability to troubleshoot FIX orders, including routing issues and order rejects
· Understanding of algorithmic products, dark liquidity pools, crossing networks, etc a definite asset
· Excellent knowledge of connectivity infrastructure, including TCP/IP, firewalls, and network connectivity providers
· Excellent problem solving skills
· Experience with Software Development Life Cycle
· Hands-on experience and proficient knowledge of the following:
· US and Canadian Equity and Option marketplaces
· Order entry procedures, types, rules, and best practices
· Order routing conventions – smart routing
· Financial market order gateway operation and maintenance
· Canadian certifications for equities and options (CSC, DFC, OLC) preferred
· Prior experience in a QA role; writing & executing test scripts for equities and options trading systems is highly desired
· Working on a flexible time schedule outside of normal working hours. Willingness to start early or stay late, as required
· Strong communications skills both verbal and written for a client facing role.
We thank all candidates for their interest in working at Questrade. However due to the volume of applications, we will only contact candidates selected for interviews.
Please APPLY ONLINE at:http://tbe.taleo.net/NA6/ats/careers/requisition.jsp?org=QUESTRADE&cws=1& rid =86
