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Intermediate Brokerage Technology Analyst
Date Posted [Jun-30-10]
(ID: 207)
Please APPLY ONLINE at: http://tbe.taleo.net/NA6/ats/careers/requisition.j sp?org=QUESTRADE&cws=1&rid=88
Questrade Inc., headquartered in Toronto, provides Canadians with high-speed, direct access trading to the U.S. and Canadian stock and options markets as well as forex trading. Since its inception in 1999, Questrade has demonstrated its competitive leadership with a combination of outstanding service, advanced technology and competitive pricing structures. Visit our website at www.questrade.com
Job Summary:
Reporting to Manager of Brokerage Technology, the Intermediate Analyst is part of a team responsible for Questrade’s Trading platforms. The Intermediate Analyst provides expert support to Trading, Back Office & Compliance departments. Responsibilities include monitoring trading, data interfaces and front end servers, critical start & end of day processes, providing on-demand trade support to internal trading departments and working closely with external vendors, trading venues and internal IT department for variety of functions including reporting, troubleshooting, upgrades & maintenance cycles and for new implementations.
The successful incumbent is able to effectively merge trading with technological knowledge and skills obtained through years of relevant industry experience.
Job Responsibilities:
· Daily, ensure applications are functioning as expected: connected to exchanges, orders are working correctly, and accurate market data is being received
· Using a variety of tools and methods, monitor trading & market data gateways and front-end servers
· Conduct investigations with routing and executing venues during outages affecting electronic trading
· Troubleshoot and correct technology issues at the application & connectivity level
· Troubleshoot FIX messages affecting connectivity, routing or order flow
· Engage in daily administrative tasks including market data entitlement reporting, order inquiries, trade file generation, and compliance reporting
· Quickly identify hardware, operating system and networking issues; escalate to the Information Technology Group for resolution
· Complete detailed and accurate Incident Reports for outages affecting production systems
· Participate in Quality Assurance and User Acceptance Testing for upgrades and new releases
· Participate in process improvements and modifications to existing systems
· Provide timely updates via regular meetings and electronic reports. Participate in discussions as subject matter expert
· Keep up to date on industry developments and bring relevant issues to the attention of others
Qualifications:
· 3 plus years experience in the investment industry, including experience with direct access, retail and equities and options operations
· Above average understanding of FIX protocol including message constructs and FIX tags, ability to troubleshoot FIX orders, including routing issues and order rejects
· Prior hands-on experience with Market Data including Security Master, CUSIP, Reference & Real Time Market Data Feeds is a requirement
· 1 plus year experience in QA role working with scripts and acceptance testing
· Experience with equities based electronic trading systems, retail trading systems including client configuration tools and certification testing
· Understanding of algorithmic products, dark liquidity pools, crossing networks, etc a definite asset
· Working knowledge of connectivity infrastructure, including TCP/IP, firewalls, and network connectivity providers
· Excellent problem solving skills
· Experience with Software Development Life Cycle
· Hands-on experience and proficient knowledge of the following:
· US and Canadian Equity and Option marketplaces
· Order entry procedures, types, rules, and best practices
· Order routing conventions – smart routing
· Financial market order gateway operation and maintenance
· Canadian certifications for equities and options (CSC, DFC, OLC) preferred
· Working on a flexible time schedule outside of normal working hours. Willingness to start early or stay late, as required
· Strong communications skills both verbal and written for a client facing role
· Deliver consistent results whilst working under pressure
· Proven team player
· Excellent time-management and organizational abilities
· Knowledge of other online brokerage operations an asset
· University Degree
· Additional securities training or accreditation an asset
We thank all candidates for their interest in working at Questrade. However due to the volume of applications, we will only contact candidates selected for interviews.
Please APPLY ONLINE at: http://tbe.taleo.net/NA6/ats/careers/requisition .jsp?org=QUESTRADE&cws=1&rid=88
